Telecom, Services & Technology
Based in the Rotterdam office
+31 10 282 3547
Juan Andrés Tello
Senior VP Americas
Based in the San José office (CR)
+1 201 234 4013 (for US)
Great answers for the finance industry
Advanced market research solutions for financial services providers
How will switching from local branch offices to direct banking impact your client retention rate? How much will your new service drive customer recruitment? Is it worth packaging payment services with insurance? Is your price architecture optimal? Which propositions should you offer and to whom?
SKIM's finance specialists are experts in helping financial institutions rise to new challenges and exploit new opportunities. Challenges like advances in technology and new business models, and the entry of new, often foreign competitors. We help our clients test and optimize products and portfolios, leverage their brand, connect better with their customers and build loyalty, value and retention.
Our finance areas of expertise
As the financial services market converges and competition increases, you can be sure someone is tapping into your customer base.
Financial products and services are complex, and it is very hard for customers to make an informed and balanced decision.
Many financial companies are changing from a branch structure to direct operations. It's more efficient, but how will this impact your client base?
Menu-Based Choice modeling case studies
To provide you with ideas on how MBC could be relevant to your company, we have developed a series of MBC case studies.